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Douglas Atkins

10/18/2026

4.00

We went by yesterday. Some of the cars are in great shape, some are a little worn. However, that's what you can expect for cars in the $10-$15k price range. They even had a few under $10,000. They give you a CarFax on every car so you just need to do your homework and not expect them to do it for you. Their prices reflect the condition the car is in. If the car needs some refurbishment, the price reflects that. They were very pleasant to deal with and very patient with us as we looked at multiple cars. When I asked questions, they answered them honestly. They didn't try to hide anything and if they really didn't know, they didn't make up an answer I wanted to hear. If you know a little about cars, this place is fine. If you are expecting it to be have been totally refurbished without a scratch or flaw, you may want to look elsewhere and pay an appropriate price for a reconditioned dealer car. But for those who can do some basic maintenance and restoration, this may be the perfect place for you.

Janiyah Trent

09/04/2026

5.00

Came at 10:15 and left with a new car at 11:30. Process was quick and easy and I wasn’t blindsided with random fees, markups, or add-ons! Dillon was also amazing with the test drive experience as well.

Alan Pitt

07/13/2026

5.00

Great experience! 60 days in, and ZERO issues with my 2017 Acura TLX. Steve and the crew were fantastic to deal with, they had a great selection and their prices were below "Bluebook". Lowest dealer fees I've ever seen. HIGHLY RECOMMEND!!!!

Ana Gonzalez

06/08/2026

5.00

Amanda Farrell

04/07/2026

5.00

Highly recommend. My husband was in the market for a "new to him car" recently. He had only ever owned one vehicle since he was 18 and when it was time for a new one we knew exactly what we wanted. We did the research and we traveled about 3 hours to this dealership and were met with the most honest and laid back folks. They didnt pressure us, they had no problem letting us take the vehicle to a third party mechanic to have a pre-purchase inspection done. The price we paid for the vehicle was even at the very low end of the market price. So the no-haggle pricing was extremely fair. Would travel another 3 hours to buy a vehicle from these guys again.

Laura Duncan

03/06/2026

5.00

DC

01/19/2026

5.00

Neil Green

01/03/2026

5.00

Best used car buying experience in my life. They're not a huge operation with thousands of cars to choose from and dozens of staff to cater to you. Instead they're a lean operation who can afford to provide really great prices on cars, no gimmicks, no haggling, and a reasonable processing fee. We found the car we liked, bought it in under fifteen minutes, and drove away happy. Most definitely will be my first choice the next time I'm in the market.

Robert Oatis

11/19/2025

4.00

Lucia Guzman

11/10/2025

5.00

Bought a 2018 Honda Odyssey EXL with all the bells and whistles on it. Everything works. Don’t have any complaints. It’s a beautiful vehicle .The guys were there. We’re very friendly helpful would definitely recommend to anybody.

Customer Testimonials for NorthBrook Auto Sales Inc.

Sam Beasley (Google Review) - Year, Make, and Model Unkown

"NorthBrook Auto Sales is a great dealership! Very Professional, very friendly and helpful! You will not regret buying any vehicle from these guys."

Steven Riportella (NorthBrook Auto Sales INC. Revi - 2002 Chevrolet Corvette Z06

"I purchased my car from Northbrook Auto Sales a little over a month ago. My sales rep. was Steve Jeffrey. I First spoke to Steve about a week prior to driving down from Maryland. During that time, Steve went over the features of the car and even called me back later in the day to discuss an issue they found with the vehicle. (There was nothing major wrong with the car). When I arrived at the dealership, he gave me the keys and told me where I could go drove the car. (Without him!) Upon arrival, we sat down and discussed price. At that time, I had Steve advised me of a part to the vehicle that he would mail out to me. About a week later, after purchasing the car, he called to tell me to advise that the part was on the way. Sure enough, I received the part! I couldn't be happy with their professionalism and honor. I have had no issues with the vehicle and my friends can't get over the low price I paid for the car. There's not enough company's around like these guys!"

Don (CarGurus Review) - 2001 BMW X5

"Overall I had a really nice experience in dealing with NorthBrook Auto. Steve and his partner were great, we found a couple small issues on the vehicle I was looking at, and they fixed them immediately, no problems, they even sold me the vehicle cheaper then it was advertised for, they worked well with my schedule coming and going, as they are in Glen Allen, Va. and I'm in Newport News, Va. I feel like I got a good deal on a 2001 BMW X5 for my daughters and I, even my Uncle Johnie was pleased and impressed with Steve and his willingness to make this deal work, and it takes something to impress Uncle Johnie, lol. The vehicle was in excellent condition and drives so well, first day of ownership was today, I drove it home, and so far, I love it....Thanks Steve !"

Jane S. (Yelp Review) - 2010 Smart fortwo

"I went there to get a smart car with my mom, Steve, our salesman, was amazing. Before we even looked at the car, he explained to us the entire system of the car dealership. Taking a test drive was easy, the car looked exactly like it did in the photo and ran very well. He didn't try and figure out which price we had seen the car listed as and he was very straightforward about the car's strengths and weaknesses. The dealership is very picky about the cars they bring in so you will get a great car no matter what. Everyone was friendly and straightforward, and even other customers who came in kept telling us how great the place was. And even though we saw the price listed a grand higher, we were still given the price that the car had been changed to that day without even asking for it."

Sonya (CarGurus Review) - 2008 Cadillac Escalade EXT

"The customer service was outstanding, I give them a 100!!"

Timothy Green (Google Review) - Year, Make, and Model Unkown

"Great guys to work with, friendly, honest, caring. They don't hassle you and go above and beyond. I'd recommend buying your used cars/trucks from them!"

David (CarGurus Review) - 2008 Chevy Silverado

"Steve, was great to work with! Helpful and knowledgeable! I would buy from them again."

Rebecca Wilfong (Google Review) - Year, Make, and Model Unkown

"Steve was absolutely fabulous to work with. Thank you so much for your patience and time. We will be back for sure!!"

Chris (CarGurus Review) - 2004 Chevy Tahoe Z71

"Experience was great. Steve was very informative and other than a few small issues, which Steve made good on, purchase was seamless. Thanks so much to Steve and Tom! Will drive the 300 miles again to purchase another car off of you guys!"

Bob Marsh (NorthBrook Auto Sales INC. Review) - 2004 Cadillac Escalade ESV

"Great experience at North Brook Auto Sales Inc.. Found what I was looking for and was able to drive away in my new ride happy. I was really impressed with the sales team the entire process. The vehicle I purchased was exceptionally clean and prepped to a T. I wouldn't hesitate to go back to them."